Instagram and WhatsApp for online shops

It understands your customer’s message, replies, takes the order and checks the receipt, on Instagram and WhatsApp.

Start with the AI Assistant The final say is always yours
  1. Auto DM · Post comment 3 people asked “Price?” — price and sizes went to their DMs.
  2. AI · Question in the DM Understood they wanted white in 42 and checked the stock in your shop.
  3. AI · Order in the chat Took the address and delivery method and placed the order.

Auto DM only answers comments and story replies; questions in the DM are answered by the AI Assistant.

kacirma.shop
Instagram post with a photo of white sport sneakers

kacirma.shop White sport sneakers, sizes 40–44

  • emma.style How much is it? 😍

  • kacirma.shop Sent you the details in DM 🙌

    Auto reply
kacirma.shopActive now

White sport sneakers

Price: ₺2,190

Sizes: 40–44

Do you have the white ones in 42?

Yes, 3 in stock ✅

White sport sneakers

Size:
42
Price:
₺2,190
In stock:
3

I’ll take them.

Could you send your name, phone and address?

Emma Clark · +90 5xx xxx xx xx

Kadıköy, Istanbul

Order summary

White sneakers · 42 · courier

Total: ₺2,280

Shall I confirm it?

Yes, confirm.

Your order is placed ✅

AI is replying
Just an example; product, price and stock always come from your own shop.
The sale

This is how the AI Assistant sells

From the comment under the post to the follow-up after the sale; see what the AI understood and did at each moment.

  1. Post comment

    How much is it?

    Auto DM

    Price, sizes and photos went to their DMs.

    3 people asked the same under the post
  2. In the DM

    Do you have white in 43?

    Understood: Sport sneakers · white · size 43
    AI Assistant

    Checked the stock in your own shop.

    42 43 44 White 43 is sold out; 42 and 44 are in stock
  3. In the DM

    OK, send me the 42.

    Understood: Order · white sneakers · size 42
    AI Assistant

    Took the address and delivery method and placed the order.

    ₺2,280 Order #1048
  4. Receipt photo

    I sent the receipt.

    Fake receipt detection

    Read the receipt and scored it; approving the payment is up to you.

    28 The amount and destination don’t match the order
  5. After the sale

    Where’s my order?

    Understood: Status of order #1048
    AI Assistant

    Looked up the real order status and replied.

    Shipped
  6. Mid-purchase

    Left without replying…

    AI Assistant

    It followed up on its own.

    2 hourslater A short message about that same order

Also Digital products without an address Price rechecked before placing Payment reminders After-delivery message Back-in-stock alerts

Payment

Fake receipt detection

The customer sends a photo of the transfer receipt in the chat. The AI reads it and compares it with the order amount, your destination account and earlier receipts.

28/ 100 Suspicious

Why it’s suspicious:

  • The amount doesn’t match order #1048
  • The destination isn’t your shop’s account
  • This receipt was already sent for another order

A receipt is never approved on its own; approving the payment is up to you.

Your panel

The AI sells, you stay in control

Today’s sales, orders and the payments you need to check, in one place; the final call is yours.

  • The AI places the order in the DM; here you see it with its amount and status.

  • Each receipt arrives with a score out of 100 and its reasons; approving the payment is up to you.

  • Step into any chat whenever you like; the AI steps back.

Store overview AI assistant is on
Today’s sales ₺24,860 ↑ 18% vs yesterday
Orders today 7 ↑ 40% vs yesterday
Awaiting payment 3 ₺5,100
Waiting for your decision Customer reported payment
Order #1048 · Maya Sport sneakers · white · 42 · ₺2,280
28
The AI read the receipt Receipt score: 28 / 100 The receipt amount doesn’t match the order

Latest orders Placed in the DM

  • Nora#1052 · Sport sneakers · 44 ₺2,280 Preparing
  • Sara#1050 · Shoulder bag ₺1,450 Shipped
  • Alex#1046 · Cotton scarf · 2 pcs ₺980 Delivered
Figures are examples.
Pricing

Hire your page’s AI Assistant

Both packages answer your customers and take orders; Premium also detects fake receipts.

Most complete

AI Assistant Premium

Everything in Starter, with fake receipt detection.

49.99 USD / month

499.99 USD / year

Capacity Unlimited active products

  • Everything in Starter
  • Fake receipt detection
  • Understands images customers send
Start with Premium

Tax and final total are confirmed during checkout.

Questions from shops

Before you start, rest easy

Where does the AI get prices and stock from?

From the products you add in your panel. It reads the price and stock of every colour and size from your shop and checks them again before placing an order.

What happens if a customer asks something it can’t answer?

It answers questions like delivery, payment and returns from the answers you write in your panel. If the answer isn’t in your shop, it hands the chat to you to review.

Can I reply myself whenever I want?

Yes. As soon as you reply in the chat, the AI steps back so you can take it from there.

Where are orders recorded, and where do I see their status?

All of them are in the orders section of your panel, with the amount, delivery method and payment method. You move them through preparing, shipped and delivered, and every change becomes a message to the customer.

How does it detect a fake receipt?

The AI reads the photo of the receipt, compares it with the order amount, your destination account and earlier receipts, and shows you a score out of 100 with its reasons. A receipt or “I paid” is never confirmed automatically; your team checks and confirms the payment.

Which language does it speak with customers?

It replies in the language the customer writes in.

Get started

Switch on your AI Assistant today

It understands the message, checks the stock and places the order; confirming the payment and shipping stay with you.

AI Assistant Selling on Instagram and WhatsApp

Start