EN
Türkçe TR English EN فارسی FA
Create an account

Answers, sells, books

It reads your customers’ Instagram DMs and WhatsApp messages, understands what they mean, and replies from your own business data in a natural voice, just like you would.

Turn on the AI assistant No need to change your page or WhatsApp number

In Instagram DMs

  1. Casual message Understood: white sneakers · size 9 · price
  2. Shop check Found the price and stock in your shop
  3. Order Placed the order right in the chat
kacirma.shop Active now

2:02 PM

Customer:

hey do u have those white sneakers from ur page in a 9? how much

Kaçırma:

Hi 👋 The white sneakers are in stock in size 9 ✅

White sneakers seen from the side

White sneakers

Size:
9
Price:
$89
In stock:
3 pairs

View product details

Customer:

Great, send them.

Kaçırma:

For delivery, send your name, phone number and address.

Customer:

Daniel Carter

(718) xxx-xxxx

Brooklyn, New York

Kaçırma:

Your order is placed ✅

Kaçırma is finding the product

Kaçırma is placing the order

Order placed

  • Understood they want the white sneakers in size 9
  • Checked price and stock in your shop
  • Placed the order right in the chat
This is only an example; product, price and stock always come from your own shop data.
Features

Kaçırma’s features

  • Understands voice notes

  • Talks like a person

  • Understands photos

  • Take over any time

  • Spots fake receipts

What it does

Stop racing the messages

Your AI assistant answers the Instagram DMs and the WhatsApp messages; you make the decisions.

Instagram DM automation, while you are on the floor

A question in the DMs gets an answer: product, price, stock, delivery. WhatsApp works the same way: answers, orders, follow-up.

AI customer service, not a canned-reply chatbot

No list of ready answers: it reads the question, knows your products and writes the reply itself. What it does not know, it leaves to your team.

Understanding

However they ask, they get an answer

One doesn’t know the product’s name, one sends a voice note, another just a photo. The AI assistant understands what they mean and replies like a real team member, in a natural voice, from your own business data.

  1. Instagram Online Shop

    Are those white sneakers you mentioned last time still there in a 9?

    Understood
    • Sneakers
    • White
    • Size 9

    What it did Checked the stock in your shop and replied casually: “Yes, the 9 is still here”

  2. WhatsApp Hair & beauty

    Voice message 0:14

    “Hi, are you free tomorrow evening for hair colour?”

    Understood
    • Hair colour
    • Tomorrow
    • Evening

    What it did Found an open time from team schedules and wrote: “Tomorrow at 5:30 is free, shall I hold it for you?”

  3. Instagram Online Shop

    A photo of white sneakers the customer sent

    Do you have these?

    Understood
    • Photo of white sneakers

    What it did Searched your shop’s products and sent similar models: “We have these, which one would you like?”

These are examples; the answer always comes from your own business data, and you choose its tone.

Your business

Running a shop or a salon?

Pick your business and see how the AI assistant replies in a natural voice and carries the conversation through to an order or a booking, without you glued to your phone.

  • Price and stock from your own catalogue, not a guess
  • Customers don’t need the product’s exact name
  • Replies naturally, like a person, not a robot
  • The order is placed right in the chat
  • Final payment approval always stays with your team
See what it does for your shop
kacirma.shop Active now

2:02 PM

Customer:

Hi, do you have the white sneakers in size 9?

Kaçırma:

Hi 👋 Let me check the shop for you.

Kaçırma:

The white ones in 9 are sold out 😕

But 8 and 10 are in stock.

White sneakers seen from the side

White sneakers

Size:
10
Price:
$89
In stock:
2 pairs

View product details

Customer:

OK, I’ll take the 10.

Kaçırma:

One pair in size 10 is in your order 👌

For delivery, send your name, phone number and address.

Customer:

Daniel Carter

(718) xxx-xxxx

Brooklyn, New York

Kaçırma:

Your order is placed.

Please transfer the amount and send the receipt here.

Customer:

Done, I sent the receipt.

Kaçırma:

Your receipt is with the shop for approval.

I’ll let you know here once it’s approved.

Kaçırma is finding the product

Kaçırma is checking the stock again

Kaçırma is placing the order

Kaçırma is sending it for the shop’s approval

The order is ready for your approval

  • Understood they want the white pair in size 9
  • Saw 9 was sold out and suggested 10
  • Checked the stock for 10 again
  • Placed the order in the chat
  • Sent the payment for your approval
This is only an example; product, price and stock always come from your own shop data.

An example conversation; product, price and stock always come from your own shop.

Control

The big decisions stay with you

The AI assistant doesn’t guess on your behalf. You choose its tone, it hands you what it doesn’t know, and the moment you reply yourself, it steps aside.

  • Only from your own data Prices, stock, services and the answers you wrote in the panel.
  • You choose its tone Friendly, professional, formal or short and direct; you name it, too.
  • What it doesn’t know goes to you If the answer isn’t in your data, the conversation is flagged for your team’s decision.
  • You reply, it steps aside As soon as you reply in the conversation yourself, the AI pauses for a while.
  • You approve the money A payment receipt or deposit is never approved automatically.
Conversations Sample
  • emma.style Your order is placed ✅ AI active
  • olivia.store I need 50 pairs for my store… Handoff required
  • jack_miller You: It ships tomorrow Human takeover
This conversation needs your team’s decision

The customer asked for a wholesale price and the answer isn’t in the shop’s data; the AI didn’t guess and handed the conversation to the team.

The labels are your own panel’s; the names and messages are samples.

Setup

Up and running in 3 steps

  1. Sign up Create your Kaçırma account.
  2. Introduce your business Share your business details and the tone of its replies, and pick your plan.
  3. Connect Connect your Instagram page and WhatsApp so the replies can start.
Start with step one
Questions

Still have questions?

What does the AI assistant reply to?

Your customers’ Instagram DMs and WhatsApp messages. It understands the question and replies from the data you put in the panel; for a shop, all the way to the order, and for a salon, to the booking.

Do its replies sound robotic?

No. It replies in a natural, human voice, and you choose the tone: friendly, professional, formal or short and direct. If you want, it uses emoji only where they make the reply feel more natural.

How is it different from Auto DM?

Auto DM works with comments and story replies and sends the message you wrote. The AI assistant also answers everyday DMs and WhatsApp: it understands the customer’s question, answers from your business data and places the order or booking in the same chat.

What if they ask something it has no answer for?

It doesn’t guess. If the answer isn’t in your business data, it hands the conversation to your team to decide.

Can I reply myself whenever I want?

Yes. As soon as you reply in the conversation, the AI steps aside for a while so you can carry on.

What language does it speak with customers?

It replies in whatever language the customer writes in.

Do I need to change my page or number?

No. Kaçırma connects to the Instagram page and WhatsApp number you already have.

Get started

  • Instagram
  • WhatsApp
Turn on the AI assistant The final approval is always yours

AI assistant Natural, human-sounding replies

Turn it on